Knowledgebase

  • How to point your domain to CloudFlare?
    It is possible to point your domain to CloudFlare using two ways:   1. By recording a CNAME for www.domain.com   NOTE: CNAME setup is available for Business or Enterprise CloudFlare paid plans.   2. By pointing the domain name to CloudFlare server names. To do the following steps:..
  • How to remove domain from your cPanel account?
    There is Remove the Domain function of cPanel that allows removing a domain from your account.   Go to cPanel Click on Domains icon in Domains section:     From the list choose the domain you want to delete:      Click on the Remove Domain button and confirm that y..
  • How to back up and restore emails in Roundcube or Horde?
    By using cPanel mail service you can back up (export) your emails using both web interfaces - Roundcube or Horde. Built-in restore (import) option is available in both Roundcube and Horde webmail now.  Follow the steps in this article to access cPanel webmail:  How to access webmail via cPan..
  • How to configure email filtering in cPanel?
    Email filters can be used to block unwanted messages based upon a certain set of conditions. For example, messages containing a certain word or phrase can be deleted automatically or routed to another -mail address. If an email message passes through one filter, it can still be blocked by a subseque..
  • How to restore file or directory in cPanel?
    This knowledge can be useful in case if you’ve accidentally removed some files from your website or deleted an important email. Note: It’s also important to backup website files before upgrading software on your website so that if anything goes wrong you can back to the working old version again...
  • How to Change Root Folder for an Addon or Subdomain?
    To change the addon or subdomain root folder:   Log into cPanel. In the "Domains" section, click the Addon Domains or Subdomains icon, depending on which you'd like to modify:     By default, addon domains and subdomains use folders beneath the public_html folder - thus, th..
  • How to fix strange webpage characters?
    When browsing the Internet, you may also notice that some of the letters on a page appear as strange characters or question marks. This error, also called Mojibake, is usually related to a character "encoding" problem and become a reason of unusual characters on your HTML webpages as seen in this ex..
  • How to Remove an Addon Domain from cPanel?
    Login to cPanel. Click the Addon Domains button in the Domains section:     On the next page, you will see all your Addon domains listed. Click the Remove link beside the domain you want to be deleted:   .   On the Addon Domain Removal screen, you will see a message simil..
  • How to create a temporary one-page site?
    A one-page site also known as a landing page or an under-construction page. It is a perfect way to tell visitors that your real site is coming soon, and lists any important information. Typically, you will include contact and order information useful for offline contact (i.e. phone number, mailing a..
  • How to password protect files and directories in cPanel?
    Log in to your cPanel account Go to Files section Choose Directory Privacy menu:     Choose the directory you want to protect:   In Security Settings section give a name to the protected directory and check-mark Password protect this directory option:     ..