FAQ.

  • How often do you have to renew your domain name?

    When you register your new domain, you can register it for one to 10 years. After expiration, most domain names have a redemption period. This period can last from two weeks to 30 days, and, during this time, the current registrant can renew the domain name by paying domain name's renewal fee. 

  • What does a nameserver mean?

    Name servers are a fundamental part of the Domain Name System (DNS). They allow websites to use domain names instead of IP addresses, which would be much harder to remember. In order to find out what a certain domain name's name servers are, you can use a WHOIS lookup tool.
     

  • What is hosting?

    Web hosting is a service that allows organizations and individuals to post a website or web page onto the Internet. 
     

  • Which are the benefits of VPS?

    In traditional shared hosting, if one of the websites on the server suddenly requires a lot of resources, or is somehow compromised, the other sites on the server will likely be affected by much slower load speeds, or worse. Websites hosted on a VPS are rarely affected by such occurrences because VPSes are fully isolated environments and don’t share resources in the same way. 
     

  • What is Virtual Private Server?

    A virtual private server (VPS) is a virtual server that the user perceives as a dedicated server even though it is installed on a physical computer running multiple operating systems.
     

  • Are there some limits when use dedicated server?

    Hostimul does not apply specific limitations on dedicated servers. Since you have root access and exclusive use of the server, you can allocate resources how you feel is best, up to the physical limits of the server and file system. 

  • In which cases VDS should be used?

    VDS is typically used for websites that have a constant high traffic of visitors, e-commerce websites requiring total privacy and high-level of security. 
     

  • What is the difference between Hosting and VPS?

    With a VPS, you receive all the power of dedicated hosting with the ability to have your own set of services and customizable disk space. With shared hosting, you have limited administrative access and can't customize software configurations, while with a VPS you can perform any actions from your control panel.
     

  • What does a dedicated server mean?

    A dedicated server is a single computer in a network reserved for serving the needs of a single website.
     

  • How can I pay for your services?

    The payments are making online via Visa, MasterCard, Paymentwall, PayPal, Portmanat. 
     

  • Do my data is backing up?

    The data is backing up incremental, at intervals of 5 days. 
     

  • Where I can get information after activating any of your services?

    After subscription, we send an email with all necessary information. To get additional information just contact us via live chat or open a ticket. 
     

  • How long is valid the free SSL-certficate that i get purchasing hosting?

    Our free SSL Certificate is valid until your hosting will expire. 

  • What payment methods can I use on your website?

    Visa, MasterCard, Paymentwall, PayPal, Portmanat. 
     

  • Is it possible to transfer my website from another host to yours?

    Yes, it's possible. We offer free website transfer for the one website. All next transfers will be fee-based. 
     

  • Which versions of PHP I can use?

    You are able to use all supported PHP versions from 4.4 to 7.2 using PHP Selector. 

  • How long does it take to get my hosting account activated?

    Your hosting account will be active immediately. 
     

  • How long does it take for a domain to become active?

    After you have registered a domain name it will be active immediately. 
     

  • When will my site be suspended due for non-payment?

    If your website is closed to a past-due invoice, it will be suspended within a month. 
     

  • How long does nameserver propagation takes?

    Nameserver changes usually take 24 to 48 hours to fully start working. 

  • What are the number of websites that I can host on a Shared Hosting Plan?

    Depending on the kind of hosting plan you choose, it's possible to host a different number of sites on the hosting account. For example, with our Basic hosting plan, you can host only 1 website, while with Expert plan allows to host an unlimited number of websites.

  • How many visitors can be handled by Hostimul shared hosting?

    The number of visitors that can be supported by our hosting  depends on hosting plan you will choose.

  • Who should get shared hosting?

    Shared hosting is suitable for company websites and personal pages, as well as for blogs, forums. For example, the Basic plan is a good decision for beginners, while Optima and Expert plans for owners of larger sites with high traffic. 

  • Do you have three month, six month or one year payment options?

    Hostimul offers 4 payment options on the web hosting plans to choose from. You can pay for 1 month, 3 months, 6 months, or 12 months. Note that you will get a 15% discount for a yearly subscription. 

  • What is Cloud Linux?

    CloudLinux is a Linux operating system optimized for service providers. It is commercially supported and improves density, stability, and security in multitenant environments.

  • What is the benefits of LiteSpeed?

    Statically cached web pages load much faster than the ones dynamically generated on-the-fly. This in turn enhances your site performance and speed.

    Google officially confirms that among two websites of similar content and SEO quality, they will favour the one which loads faster and accordingly will rank it higher.

    LiteSpeed mitigates DDoS, WordPress Brute Force, and other attacks.

    With dedicated PHP LiteSpeed SAPI module, LiteSpeed Web Server is able to deliver a level of performance superior to that of mod_php as well as FastCGI.

  • What are Shared Hosting Benefits?

    Shared hosting can be a great option for website owners with a small budget. Using shared hosting you can always change to another hosting package with time, as your budget allows.

    Also you can install numerous websites in your CPannel.  An example would be one person having different domains for their personal website and their business. Shared hosting is perfect for this.

  • How many email accounts can I have?

    The number of email addresses you can host on your account depends on the hosting plan. Our plans include email hosting for all websites hosted with us. "Optima" and "Expert" plans allows to host an unlimited number of e-mail accounts. 

  • How can I get Shared Hosting?

    Just push the "Order" button.

  • What is Shared hosting?

    Shared hosting is a type of webhosting when different users locate on one server. Each account has its own space and cannot be accessed by other users. While shared hosting shares resources your files are protected and isolated from others.

  • Who is responsible for providing support to my customers?

    You as the reseller will be responsible for providing support to your customers. But Hostimul will provide you with support 24/7.

  • Can I create my own hosting plans?

    You will be able to create your own plans and include as much resources to your customers as you like. You will be limited only by the resources on your reseller hosting plan.

  • Which Control Panel do I get with a Reseller Hosting plan?

    All our Reseller Hosting plans come with cPanel. İt is easy to use and allows your Customers to manage their individual Hosting plans.

  • How can my Customers manage their Individual Plans?

     Your Customers can manage their hosting using cPanel.

  • If my business grows, can I upgrade anytime?

    Yes, you can upgrade your existing plan to a higher plan at any time.

  • What is the difference between reseller and shared hosting?

    Reseller Hosting Accounts are meant for one owner who wishes to resell hosting and act as their own hosting company. Shared hosting is a type of webhosting when different users locate on one server. Each account has its own space and cannot be accessed by other users.

  • What is the benefits of reseller hosting?

    Reseller hosting allows you to start your own web hosting business without any problem. We handle all the backend tasks: server management, hardware and software upgrades, load balancing, etc., while you focus on your business.

  • What Is Reseller Hosting?

    Reseller hosting lets one company renting hard drive space to another company, who then rents the space to other parties.It is the ability to provide hosting to your own clients as if you yourself were the web hosting company.

  • Do I have any restrictions in Cloud VPS?

    It depends on the Cloud VPS plan you choose.

  • Can I install cPanel in Cloud VPS?

    Yes, you can install cPanel in Cloud VPS.

  • What happens to my site, in case of any problem with server?

    No. Because of real-time back up of users data in the event of server failure all VPS hosted on that server will isolate to other dedicated servers without any downtime of data loss.

  • How many domains can I use with Cloud VPS?

    With Cloud VPS you do not have any restriction in using domains, MySQL and so on. Everything depends on using services, optimizing and using resurses on server.

  • Has Cloud VPS anti-DDos protection? Why it is important?

    DDoS attacks continue to remain a real threat for organizations all around the world. With Cloud VPS you are fully protected from DDoS attacks.

  • What is VPS server setup fee?

    We setup VPS server for free.

  • Which operating system do you use?

    We use CentOS, Debian, Ubuntu and Windows operating systems.

  • Who should get Cloud VPS?

    Cloud VPS is perfect choise for blogs, portals and enterprise sites.

  • Is Cloud VPS safe?

    Yes, because all your data base is copying to another server. That means in case of server failure all VPS hosted on that server will isolate to other dedicated servers without any downtime or data loss.

  • What is Cloud VPS?

    Cloud VPS combines the benefits of VPS and Cloud technologies.

  • Do I need to be a VPS Cloud or Dedicated Server Customer to use Reseller Hosting?

    No. We proud to make our Reseller hosting plans available to anyone.

  • Is dedicated servers require special webmaster skills?

    If you're interested in having a dedicated server, you need to understand that this type of hosting requires detailed management.

  • Should I Choose Cloud VPS or Dedicated server?

    Cloud VPS is always less expensive than using Dedicated server for your site since you don't get your own equipment. But you also usually get fewer resources. When deciding between the two types of hosting, you'll want to consider the type of site you're running.

  • What is the benefits of dedicated server?

    Dedicated server gives you freedom and control that other hosting solutions are unable to provide. The server is dedicated to one client and can be tailored to the specific needs of that client.

  • How much bandwidth do I receive with my server?

    Every server comes with bandwidth. The amount of bandwidth is 100000 GB.

  • Do you offer an uptime guarantee with dedicated server?

    We offer a 99.8% uptime guarantee with standard dedicated servers.

  • Do you offer backup service?

    Hostimul assures that your data is always backed up and always easy to recover. We take a full system backup of your server's data. We perform a new incremental backup every 5 days while creating a new restore point for you to access whenever needed. We maintain 5 separate restore points from each of the 5 previous days at all times. In case of data loss, data corruption or a server virus, you simply log in to your cPanel and select which of the five backups listed you wish to restore from. 

  • Which dedicated hosting plan should I choose?

    Depending on your activities, you can choose a hosting plan with more storage space and more RAM.

  • What is the difference between Shared hosting and Dedicated server?

    Shared hosting allows multiple users to be hosted on a single server. Dedicated hosting, in its turn, is a single server solely devoted to one user.

  • What is dedicated hosting?

    A dedicated server is a type of remote server that is entirely dedicated to customer or organization.

  • What is .in domain?

    .in is a good choice for organizations and companies who want to establish their business in India. India is a fast-growing market, and many businesses are using .in domain names to appeal to the Indian market. The .in domain extension is a country code top-level domain with no geographical requirements. It means that anyone in any country may register a domain with this TLD. Some companies create distinct URLs for different geographical markets. For example, You might have a .com site featuring info about your local products and services and also have a .in site dedicated to your Indian customers. 
     

  • What is .us domain?

    This domain can be useful if your business operates out of America, or you want to appeal to the American market. 
    The .us domain is available to all U.S. citizens and government agencies, as well as any foreign business or organization with a presence in the United States.
    With a .us domain, you can:
    ⦁    Create a site dedicated to the interests of your US site visitors and customers
    ⦁    Add a new site with an easy-to-remember extension
    ⦁    Expand your current site with US-only content and features
    ⦁    Establish your business presence in the US
    ⦁    Protect your trademark in the US
    ⦁    Receive a listing in the US Directory
     

  • What is .info domain ?

    The .info domain extension is very popular. It's widely recognized and easy to remember, what makes it a great alternative to .com or .co. Highly likely that anyone seeking credible information will search a .info domain. Additionally, it can help you to get search engine traffic, because of a keyword focused domain name as part of your overall SEO strategy. 
    The .info top-level domain isn’t like the other thousands of top-level domains on the market. This innovative domain name was one of the first alternatives to .com. Of the initial release of seven new domain extensions, .info has been one of the most successful, even with the current availability of hundreds of other options.
    The .info domain extension was originally intended for informative websites, its use soon broadened to include many other uses. It can be used freely as an alternative to .com and the remaining registered top-level domains.
    You might want to register .info domain if:

    ⦁    You share information, product specifications or research at your site
    ⦁    The .com version of your name is already busy, but the .info version is available
    ⦁    You want to create an informational site added to your commercial site 
    ⦁    You need to connect with international customers
     

  • What is a .net domain?

    .net is one of the oldest and most recognizable top-level domains on the web. It was first implemented with the Internet’s other original TLDs – which include .com and .org – in January 1985. Since then, the .net domain extension became more successful. 
    Second most-popular after .com, this tried-and-true domain is registered on 15 million websites around the world and has one of the strongest aftermarket values of any extension. The .net domain name is an authentic and trusted choice for individuals and businesses everywhere. The websites with .net hosted in over 200 countries and in over 400 languages. 
    As an addition to your .com or .biz site, it can protect your internet identity and your brand. It also works great as an alternative to .com domain name.In case if you've missed out on your perfect .com domain name, try to find it with a .net domain extension. 
    The .net extension was originally created with companies involved in networking technology, but today .net is associated with all kinds of companies and individuals launching their business online. 
     

  • What is a .biz domain?

    Differentiate your online business with .biz, a special domain name that says "business." Show to your customers that they’ve come to the right place when they’re looking for a dedicated and legitimate business site. Get on board with the professionalism that a .biz domain conveys to the media, investors, and the public.  If you're in business, no additional restrictions on use or location apply. 
     

  • What is org domain?

    Short for ‘organization,’ .org is a true internet original. Established with .com, .edu, .gov, and .mil in January 1985 the .org TLD was one of the founding top-level domains. Although the .org extension was originally intended for non-commercial organizations it’s, now a great choice for many different businesses. This domain extension is ideal for groups and companies who want to connect people with their idea, mission, or message. 
    How could .org work for me?
    It’s clear the .org extension is compatible with a lot of what makes up the internet including for-profit companies. Some common example of sites using .org include:
    ⦁    Non Profit organizations
    ⦁    Trade unions and student communities
    ⦁    Corporate businesses to startups
    ⦁    Social institutions
     

  • What is the benefits of .com domain

    The .com extension is one of the original and most popular top-level domains (TLDs) on the web.
    The .com domain was created in 1985 as one of the first six TLDs when the domain name system (DNS) was first implemented. From the beginning, .com was considered a trusted top-level domain before the Internet as we know it even existed.
    The very first website with the .com domain name was Symbolics.com, a computer manufacturer. Since then, over 130 million .com domains have been registered.
    The "com" in .com means "commercial", making it the ideal choice for a business website. Regardless, any person or organization can register a .com name for their company, blog, or personal site.
    If you already have a .biz or .net site, consider supplementing it with .com to protect your brand and receive more site traffic. If you are thinking which TLDs might be suitable for your website, you can be sure that a .com domain guarantees credibility for your online presence. 
    Many successful companies around the world and most leading startups have a .com domain name. 
     

  • What is subdomain and why we need it?

    Many people experience benefits from having a subdomain. For example,subdomains will improve your search ranking. Search engines recognize subdomains as completely separate web addresses from your main domain. So, you can use your subdomain to get new traffic. Essentially, you’ll have two sites working together to sell your product. Also you can create a subdomain optimized for mobile devices.

  • What is a domain name?

    A domain name is your website name. It is the address where Internet users can access your website. A domain name can be any combination of letters and numbers, and it can be used in combination of the various domain name extensions, such as .com, .org, .edu and more.